Please read these Terms of Use/Terms and Conditions carefully before using  www.mastulaid.com  (“Website / Platform / Site”).

The website/platform is owned by MASTUL Foundation ("MF" / "organization" / "Owner") registered by Bangladesh Govt. under the Societies Registration Act, 1860 having corporate office 244/Ka Nimtala, West Dhanmondi Dhaka - 1209. MF is engaged in the cause of promoting crowdfunding for medical causes, creative, social, and charitable causes along with its affiliate below listed affiliates:

1) Emergency Response Association Bangladesh and MASTUL Social Force (MSF & ERAB affiliate of MASTUL Foundation hereinafter referred to as "ERT”) and its affiliate;

2) MASTUL Foundation Group

3) Any other affiliates/designated NGO partners of Mastulaid

This Agreement shall bind the Campaigners, Funders, Visitors (“You” or “Users”) of this Site and MF, ERT (and/or any of their respective affiliates) in a legally binding agreement. By using the service/s of the Platform in any manner, including, but not limited to, visiting or browsing the Site or contributing content, information, or other materials or services to the Site, you agree to be bound by this agreement.

www.mastulaid.com   is an online platform connecting donors and donees. We do not provide any financial return in any form whatsoever, including but not limited to financial securities (debt or equity), interest, dividend, profit share, rewards in cash, to individuals who contribute on Platform. We are not providing any services that are akin to fund management or pooling of funds. Any contribution on the Platform by an individual, should not be construed as an investment in any form whatsoever. We further state that Platform is a commercial service provider that provides its services to connect donors and donees. The funds collected on the Platform are merely held by us in the capacity of nodal platforms / facilitators on behalf of Campaigners and are not the final recipients of the funds. Further, the Platform does not have or is not part of any definite cultural, economic, educational, religious or social program nor Platform, on its own accord is raising funds for any such causes.

It is clarified that all references to 'he', 'his', 'him' and 'himself', in the context of the User, shall be deemed to include references to Users of the opposite gender as well as Users who are legal or non-natural entities. MF or ERT may be referred as “we /us” under these terms of use.

Beneficiary: Person / entity to whose account the funds raised on the Campaign are transferred for its utilisation for the purpose of the Campaign;

Campaign: Fundraising campaign / in-kind donation campaigns initiated on the Platform;

Campaigner: User who initiates a fundraising campaign on the Platform to raise funds through crowdsourcing;

Donor / Funder: User who donates to any of the Campaigns listed on the Platform;

Materials: Original document(s), statement(s), interview(s), photograph(s), video(s), or any other likeness including any personal information including names, photos, video(s,) and/or medical records relating to the Campaigner / Beneficiary and/or of the purpose of the Campaign;

Platform / Site: the web platform www.mastulaid.com

User: Person / entity that accesses /uses / visits the Site or avails the Services or creates a profile on the Platform or uses to make donation towards any of the Campaign.

1.Summary of Services

Fundraising services Users looking for financial assistance for medical causes assistance purposes run Campaigns on the Platform. Accordingly, Users can use the Platform in the capacity of a) User seeking financial aid shall initiate a fundraising campaign on the Platform to raise funds (“Campaigner”) including but not limited to individuals, organizations, and NGOs; b) User willing to donate shall donate towards any of the Campaign on the Platform (“Donor / Funder”); c) Users who are browsing the Platform “Visitors”.

• Mastulaid provide selected Bkash, Nagad, and Rocket Under these Services, the Campaigner can start a fundraising campaign for in-kind donations of the Products it needs, and the Donor / Funder instead of donation in cash and support the Campaign by donating the Products listed on such Campaign. MastulAid procures the Products on behalf of the Donor and delivery them to the Beneficiary on behalf of the Donor.

Mastulaid tries its best to check the veracity of the Campaigns, their purpose, and the Campaigners / Beneficiaries before the release of funds/donations to the Campaigner, however, we do not 100% guarantee that funds raised on campaigns shall be utilized for purpose of the campaigns. We assume no responsibility to verify whether the donations are used in accordance with any applicable laws, and such responsibility rests solely with the Campaigner. While we have no legal obligation to verify that the use of any funds raised is in accordance with applicable law and these Terms of Use, we use our curated verification and safety measures with respect to the campaigns to curb fraudulent activities and the misuse of funds raised. If You have reason to believe that a Campaigner is not raising or using the funds for their stated purpose, please use the 'Report' button or email/ Whats app alarm on the Campaign to alert our team of this potential issue and we will investigate to the best of our abilities.

 
2. User Content Submissions

• Through the Site, email, websites, and other media, various content, including, but not limited to, videos, photographs, images, information, and associated trademarks and copyrightable works (collectively, 'Content') is made accessible. Users send videos, photographs, images, national id copies, patients and his/her illness details history information, and doctors’ prescriptions. By creating a fundraising campaign on the Site, You as the Campaigner are offering the public the opportunity to enter into a contract with you. By funding a campaign on the Site, You as the Funders / Donors accept that offer and the contract between the Campaigner and the Funders.
• Users will not Submit Content that is harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful or otherwise discriminatory, false or misleading, or incites an illegal act. The Platform will not be responsible for such actions or conduct or any such Content which a User shares.

3. Acceptance of Terms

3.1. Users accept the Terms & conditions of the Platform and enters into a binding contract with MastulAid

• 3.1.1.creating an account on the Site;
• 3.1.2.signing up on the Site; and /or
• 3.1.3.making use of the feature of the Site or the Services available therein, You agree and acknowledge that You are eligible to contract with Us;
• 3.1.4.You have read the Terms of Use; and
• 3.1.5.You agree to be bound by the Terms of Use.

3.2. The Service is offered subject to acceptance of all of the terms and conditions contained in these Terms of Use, including the Privacy Policy (that can be found on the Site) mentioned in this document and all other operating rules, policies, and procedures that may be published on the Site, which are incorporated by reference and may be updated by the Platform without notice to you. In addition, some Services offered through the Site may be subject to additional terms and conditions adopted by the Platform. Your use of those services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.

4.Modification of Terms of Use

4.1. The Company reserves the right, at its sole discretion, to modify or replace these Terms of Use, or change, suspend, or discontinue the Site and its services (including, but not limited to, the availability of any feature, database, or Content) at any time for any reason. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

5.Registration

5.1. You may view Content on the Site without registering, but as a condition of using certain aspects of the Site, you may be required to by: (i) creating an account on the Site; (ii) signing up on the Site; and /or (ii) making use of the feature of the Site or the Services available therein. You may Register with the Site and create a User profile using a 'User ID' and password. Additionally, you shall provide accurate, complete, and updated registration information. Failure to do so shall constitute a breach of the Terms of Use, which may result in immediate termination of your account. You shall not use as a User ID, domain name, or project name, any name or term that:

• 5.1.1. is the name of another person, with the intent to impersonate that person; or
• 5.1.2. is subject to any rights of another person, without appropriate authorization; or
• 5.1.3. is offensive, vulgar, or obscene; or
• 5.1.4. is in violation of any applicable law or contractual obligation;
• 5.1.5. The Company reserves the right in its sole discretion to refuse registration of or cancel a User ID, domain name, and project name. You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your password for the Site. You shall never use another User account without the other User's expressed permission. You will immediately notify the Company in writing of any unauthorized use of your account, or other known account-related security breach.

5.2. You may deactivate your account at any time you desire, in which case Your profile information, including your name, contact details and profile picture uploaded by You, will be deleted from our database in maximum days. You also understand and agree that though you may delete your account or some information from your account, the same may still appear in some online searches. Platform has no control over the search results that show up in such third party engines or websites.

6.Fund Transaction and Accountability

6.1. The Site offers various payment gateways to facilitate transaction of funds for campaigns. However, it may be noted that the Site or the Company:

• 6.1.1. Are not the final recipients of any funds from the Funders directly, but a service provider, which enables receipt of funds (both domestic and foreign) by Campaigners, who are the final recipient of funds raised on the Campaign.
• 6.1.2. Collects the funds in the Company (Bangladeshi funds) and/ or (foreign funds) or its respective affiliate’s bank account till the Campaign is running for a time period chosen by the Campaigner (the standard Campaign period is one year, unless agreed to be extended by the Platform) and thereafter transfers the funds to the Beneficiary’s bank account during or after the Campaign's term has ended based on the instruction of the Campaigner or Beneficiary;
• 6.1.3. Does not generate contributions and Funders for a Campaign;
• 6.1.4. Does not guarantee that the target funds of a Campaign will be raised fully;
• 6.1.5. Does not offer the Platform to Users for investing in a project for the purpose of equity, loans/debt, or profit sharing;
• 6.1.6. Shall receive all contributions from Funder(s) (where the Funder is not a Bangladeshi citizen) via accounts or cards issued by the United States of America (“USA”) or other countries except for Bangladesh in its registered bank account Provided by Mastulaid. 

• 7.2.1 Beneficiary (ies) shall mean and include all NGOs, trusts, societies, individuals, or any other persons who run Campaigns on the Platform to procure donations in kind to meet the objectives of their charity. However,the use of the term “beneficiary” throughout the Terms of Use shall include a reference to Beneficiary under this clause. Further, if the Campaigner is the same as the beneficiary of the Campaign, a reference to the Beneficiary shall mean a reference to the Campaigner.
• 7.2.2 Campaign(s) shall mean and refer to various campaigns that run on the Platform for raising donations or adequate support “in kind” for the Beneficiaries. The Campaigns shall only be for a charitable purpose and shall not involve commercial activity or aims. However, the use of the term “campaign” throughout the Terms of Use shall include a reference to the Campaign under this clause.
• 7.2.3 Donor(s) shall mean the users of the Platform who are desirous of making donations for the provision of Products towards the Campaigns for the benefit of Beneficiaries;
• 7.2.4 Product/s shall mean and refer to the specific material required by different Beneficiaries under their Campaigns and which can be selected by the Donor from the Platform. The Products shall be purchased and donated by the Mastulaid / Trusts on behalf of the donor;
• 7.2.5 of  Mobile financial & online / Banking service shall mean services provided by Platform to Beneficiaries / Campaigner by facilitating the connection between Beneficiaries, Trusts, and Donors so that Donors can donate funds to deliver Products to the Beneficiary to meet the necessary objectives of the charity. However, the use of the term “service” throughout the Terms of Use shall include reference to Mobile financial / Banking Services under this clause;
• 7.2.6 Trust(s) shall mean the Mastul Foundation and/or such other charitable trust(s)/organization (s) as may be on board from time to time by the Platform which is desirous of provision of Products for the Beneficiaries for the Campaigns.

• 7.3.1 Under Mobile & online  financial / Banking Services Beneficiary/ries shall initiate Campaigns on the Platform for their need of Products/funds. Platform under its Service shall enable Donors to choose the Campaign that they would like support and donate funds for delivery of Products listed on the Campaign. The Donors shall donate an amount equivalent to one unit of the Product (or in multiples) as Donor may desire which shall ultimately be delivered to the Beneficiary/ies. Mastulaid by itself or through Trust shall procure the Products on behalf of the Donor and ultimately shall deliver them to Beneficiary/ries. The Donors shall, at their sole discretion, select the Campaign of their choice towards which the Products they select will be supplied.
• 7.3.2 Upon donation, the Donor shall receive receipt acknowledging donation of specified amount for one/multiple units of the Products as listed on the Campaign MastulAid or the Trust shall be custodians of the amount received under any Mobile financial & online / Banking services Campaign till the time the Products are actually delivered to the Beneficiaries.
• 7.3.3 Upon goal amount of the Campaign is met or significant amount for mass procurement of Products through donations is gathered or otherwise a request has been raised by Beneficiaries for the supply of Products, Mastulaid or Trust shall purchase the Products from the amounts donated by Donors for the Campaign and deliver the same to the Beneficiaries.
• 7.3.4 When Products are ultimately supplied to the Beneficiaries by the Mastulaid/Trust, an intimation of delivery of Products by way of electronic messages and e-mail alerts shall be sent to the Donors. Donors acknowledges and agrees that if for any unavoidable reason, such as (including but not limited to) shortage of goods or limited supply of Products or change in the requirement of the Beneficiaries, etc. the Products selected by the Donors are unavailable or not required by the Campaign, the MF shall purchase Products of the same value or similar products and provide it to the Campaign selected by the Donor. For the avoidance of doubt, it is clarified that the MF/ Trust shall only be entitled to enforce discretion on the type of Products supplied which shall be in line with the description of the Product listed on the Campaign.
• 7.3.5 Donor, Campaigner and/or Beneficiary understands that the Products are merely purchased by Mastulaid / Trust from third party vendors on “as is” basis, in line with the description mentioned on the Campaign; And the Platform, ERT or Trust does not take liability nor warranty for fitness, purpose, title, merchantability, accuracy, reliability, quality or of the Products and Donor or Campaigner and/or Beneficiary shall have claim against Platform or MF or Trust.
• 7.3.6 Donor or Campaigner /or Beneficiary shall not dispute the price of the Products listed on the Campaign.
• 7.3.7 No Mobile & online  financial / Banking Services  Service fee to Donors: It is clarified that the purchase of Products by the Mastulaid / Trust (as may be applicable depending on opt in of the Donor) will be based on the principle of utmost good faith and Mastulaid or Trust shall not charge any Service fee to the Donor for the Services provided on the Platform.
• 7.3.8 Mastulaid Service Fee to beneficiary / NGO: Platform may charge service fees along with the applicable vat/ taxes to the Campaigner / Beneficiary as mutually agreed between them.
• 7.3.9 For any Campaign under Mastulaid services, only Bangladesh funds can be raised, Mobile & online  financial / Banking Services services are not available for donation of foreign funds.
• 7.3.10 In the event the Campaign does not kick off or in case minimum donations are not received on the Campaign, Platform at its discretion shall utilise such funds against any other Campaign as it may deem fit.
• 7.3.11 Mastulaid may hold-back funds received and subsequently inform law enforcement officials (instead of refunding/making the payment to Donor/Trust) if it deems in its sole discretion to be appropriate or expedient. Mastulaid reserves the right to reverse or require the Trust to reverse payments or forfeit the Products at its sole discretion, including in the event of violation of these Terms of Use. No interest or other charges shall be due or payable on such reverses. Donor acknowledges that will not be liable for any damages, interests or claims etc. resulting from not processing such transactions / Products / funds / donations or from any delay in processing transactions/ Products / funds / donations.

8. Declarations

• 8.1. The User of this Platform by virtue of donations made to any of the Campaigns agree and provide consent to the Platform to contact via call and send notifications and/or updates / promotional messages with respect to the Campaign and the Platform on the phone number and email ID registered with the Platform.
• 8.2. The User of this Platform agree and acknowledge that all the calls made to you by the representative of the Platform shall be recorded for quality, checks and record purposes.

9. Terms and Conditions for Campaigners

• 9.1. CONSENT I, the Campaigner, hereby declare the following:
• 9.1.1. I, the Campaigner, agree to initiate the Campaign on the Platform at my/our free will, without any coercion and hereby authorise Mastulaid/ MF/ERT, its affiliate/s with power and rights to carry out all the acts (including all the acts mentioned in this consent and in Terms of Use) in relation to collection and disbursement of funds raised on the Platform for the purpose of the Campaign;
• 9.1.2. I, the Campaigner, have read and understood the Terms of Use and Privacy Policy provided by Mastulaid/ MF and  for the use of their platform to create a Campaign. I have been able to ask questions about the Platform and the Campaign and my participation in the same. I understand that to contribute to the success of the Campaign and to meet its objectives, it is important for Mastulaid/ MF and ERT to collect the Materials [original document(s), statement(s), interview(s), photograph(s), video(s) or any other likeness including any personal information including names, photos, videos) and/or medical records] from me and if required publish it on Platform and other social media sites;
• 9.1.3 I, the Campaigner have authorized mastulaid/MF & ERT to make such efforts as may be required for increasing the outreach of the Campaign across all physical and online / digital media including by way of dissemination of Materials to prospective donors to the Campaign and/or on its Platform.
• 9.1.4. I, the Campaigner, state that I have been informed that Bangladeshi funds raised on the campaign shall be collected in the bank account of Mastul Foundation or its Bangladeshi affiliate, and foreign funds (if any) raised on the campaign shall be collected in the bank account of Social Squared Ventures Inc. or its affiliate and shall be processed separately by respective entity; and I hereby authorize Mastul foundation  and ERT and their respective affiliates (if needed) to do the needful to collect and disburse funds raised on the campaign including seeking required information, documents, consents, NOCs to facilitate the fundraising on the Platform and to carry out the other obligations as mentioned herein / Terms of Use. Further, I/ we shall ensure the consent of Beneficiary with respect to the above referred acts in favour of MF and/or ERT. 
• 9.1.5. I, the Campaigner, fully understand and shall convey the Beneficiary that the Campaign may not provide the full amount required for the purposes of Patient’s treatment and agree to pay any (balance) dues to the hospital and/or any other expenses in relation to the treatment, including but not limited to pharmacy bills, food and housekeeping expenses;
• 9.1.6. I, the Campaigner, agree that my participation in the Campaign and the consent granted herein are voluntary and Beneficiary has no objection towards it. I have been clearly informed by MF and ERT that in the case that any one of the hospital or the patient (and/or Patient’s legal guardian) wish to terminate this Campaign at any time, they may notify the assigned campaign manager or PoC (point of contact) and that the Campaign will be terminated within 24 (twenty-four) hours of receipt of such notice;
• 9.1.7. I, the Campaigner, fully understand that as per the Mastulaid policy if the funds transferred to the hospital for the purpose of the Campaign remain in excess with the hospital, it shall refund such excess funds back to Mastulaid account ( Bangladeshi Fund) and / or MF (foreign funds) as the case may be and shall not be transferred to Beneficiary’s personal account.
• 9.1.8. I, the Campaigner, have authorized MF , ERT along with their affiliate/s to make such efforts as may be required for increasing the outreach of the Campaign across all physical and online / digital media including by way of dissemination of Materials to prospective donors to the Campaign and/or on its platform;
• 9.1.9. I, the Campaigner, fully understand and shall convey to the Beneficiary that any additional funds remaining after fulfilment of the purpose of my Campaign, such additional funds  shall be utilised by mastulaid/ERT  (for Bangladeshi funds) separately and individually at its own accord towards other Campaigns on the Platform to treat another patient in need or for any other purposes at its sole discretion.

9.2. Compliance with Terms and Condition

In relation to the Campaign, I, the undersigned Campaigner hereby agree and undertake that:

• 9.2.1. I, the Campaigner, Mastul Foundation mastulaid/ ( MF) and ERT  and their respective affiliates (if needed) to do the needful to collect and disburse funds raised on the Campaign including seeking required information, documents, consents, any other consequences to facilitate the fundraising on www.masulaid.com   and to carry out the other obligations as mentioned herein / Terms of Use;
• 9.2.2. I, the Campaigner hereby authorize mastulaid/MF/ ERT and its affiliate/s to collect and its affiliate/s to use original document(s), statement(s), interview(s), photograph(s), video(s) or any other likeness including any personal information including names, photos, videos) and/or medical records (the “Materials”) relating to the Patient. All Materials and/or any other information provided in relation to Patient’s prescribed treatment and financial standing are true, accurate, authentic and credible and accompanied by estimates of the expenses, for the above treatment, on the letterhead of the hospital, doctor & related documents;
• 9.2.3. In the event of any discrepancy found with any Materials and/or other information as described above, mastulaid / MF  and/or the hospital shall have the right to immediately terminate the Campaign and refund all donations to the respective donors;
• 9.2.4. However, in case of funds of any Campaign are not transferred directly into the hospital’s bank account, in such cases, the fund transfer process shall be carried out as per the Standard Operation Process (SOP) set out by MF and/ ERT. MF or ERT shall be the safe custodian of the funds raised through the Campaign for the patients and shall assure that funds are transferred safely as per the SOP. The integrity, efficiency, and monitoring of the flow of funds are ensured by MF and/or ERT as per the SOP.
• 9.2.5. I, the Campaigner have no claims over any funds in excess of the target set out in the Campaign and MF and/or ERT shall have the right to utilise such funds towards other campaigns or for any other purposes as Mastul foundation deems fit;
• 9.2.6. I the Campaigner acknowledge that in case the funds raised on the Campaign remain unutilized due to the demise of the patient, in such a case the decision towards the utilization of funds lies with MF and/or ERT.
• 9.2.7. If it is found that the patient is already insured under any insurance policy and bills are to be paid or already paid by the said insurance company, only the bills/expense unpaid by the insurance company shall be paid through the funds raised on the Campaign; all the funds in excess of bills/expenses paid for the medical treatment shall be used for helping other patients in need or for any other purposes as MF and/ or ERT deems fit;
• 9.2.8. The efforts by Mastul Foudation  are only limited to increasing outreach of the Campaign, and that MF  and ERT does not guarantee the success of such Campaign or fulfilment of targets set out therein;
• 9.2.9. MF and/or ERT and / its affiliate/s shall only be liable to transfer funds towards the medical treatment of the Patient upon a satisfactory verification by it of photo identity proof (such as National Id  Card or any other KYC / verification document) that matches with the photos and medical documents submitted by Patient (or Patient’s legal guardian, as the case may be) for the purposes of the Campaign. Further such fund transfer shall be limited to payments / reimbursements of the medical expenses evidenced by the documentary proofs of expense such as hospital bills, chemist bills etc. (which is duly verified & accepted by MF and/or ERT). I, the Campaigner, agree that remaining funds, in excess of the expenses paid to the Patient shall be used by MF and/or ERT towards the treatment of the other patients or for any other purposes on its own discretion;
• 9.2.10. I, the Campaigner, hereby authorize and assure the authorisation by Patient, Patient’s family and/or account holder (in whose account the funds raised on the Campaign will be transferred) to MF and/or ERT, its affiliate and third parties contracted by it to process KYC documents of me and of Patient and/or such account holder (on their behalf) for verification and processing for the purpose of the campaign; if necessary, I shall arrange for the execution of consent document in specific respect hereof (as may be provided by MF and/or ERT) by Patient/ Patient’s family and/or account holder (in whose account the funds raised on the Campaign will be transferred).
• 9.2.11. I, the Campaigner undertake and agree that upon choosing Mastul foundation  as fundraising platform, I shall not crowdfund with any other organization other than the Platform and understand if found otherwise, MF  and/or ERT shall terminate the Campaign immediately and shall subject me to monetary penalties by MF and/or ERT. Further, the monies raised through the Campaign shall not be transferred to the benefit of the Patient and may be refunded to the donors;
• 9.2.12. I, the Campaigner agree and understand that the fund transfer may be delayed due to any reasons (including but not limited to incomplete KYC submission by Campaigner to MF and/or ERT, any delay from financial service institution , any technical errors or issues etc.), in such an event I, or Patient or anyone related to Patient shall not held MF and/or ERT liable in respect thereof or file any claim or suit against MF and / or ERT, its founders, directors, licensees, employees, agents or anyone related to Impact Guru.
• 9.2.13.  In addition to the fundraising campaign on the Platform, if additional funding is received by the Campaigner from any other source including but not limited to any non-governmental organization (NGO), from an individual or corporate donor, or Government authority, or Government relief schemes etc. (hereinafter referred to as “Other Sources”) for the purpose of the campaign (in medical case, for the treatment of the Patient), Campaigner shall ensure that such additional funding from Other Sources will be utilized for the purpose of the campaign and by virtue of such additional funding, the excess funds (as the purpose is partially/fully fulfilled through Other Sources) that are remaining / pending on the campaign through Platform shall then be utilized by MF and/or ERT  towards any other fundraising campaign on the Platform or for any similar causes, at the discretion of MF and/or ERT. If additional funding from Other Sources (that partially/fully serves the purpose of the campaign) is received after MF and/or ERT have transferred the funds to Campaigner / beneficiary /towards the purpose of the campaign, MF and/or ERT shall have the right to ask refund of such excess transferred funds; Campaigner acknowledges and understands that recipient of the funds is liable to refund the same to MF and/or ERT and shall ensure the same.
• 9.2.14. If the funds raised on the Campaign through the Platform are already (fully/partially) transferred by MF and/or ERT to the hospital where the patient is being treated and the hospital has received any additional funding from any Other Sources for the treatment of patient, in such case the hospital shall immediately inform MF and/or ERT of the receipt of such additional funding and thereafter shall refund the excess funds to MF and/or ERT (Bangladeshi & foreign funds). MF and ERT may then as per their sole discretion utilize the excess funds for any other campaign raising funds on the Platform or for any other patient in need, as MF and ERT may deem fit.
• 9.2.15. In the event due to any exceptional reasons, the funds raised on the Campaign through the Platform are transferred by MF and/or ERT to the personal account of the Campaigner/ Beneficiary and the Campaigner has received or receives any additional funding from any Other Sources for the purpose of the campaign or treatment the patient (medical case), in such a case, the Campaigner shall immediately inform MF and/or ERT of such additional funding and refund the excess funds to MF (Bangladeshi  Funds) and/or ERT (foreign funds). MF and ERT may then as per their sole discretion utilize the excess funds for any other campaign raising funds on the Platform or for any other patient in need, as MF and ERT may deem fit.
• 9.2.16.  I, the Campaigner, understand that this undertaking is given without expiration, and future uses do not require additional permission;
• 9.2.17. I, the Campaigner, agree that I shall abide by the terms and conditions of these Consent Terms and any breach thereof shall subject me to penalties by MF and/or ERT;
• 9.2.18. I, the Campaigner, understand that all the data that is created/ accumulated during the Campaign (including donor data) is strictly confidential in nature (“Confidential Information”). The access to such Confidential Information shall only be limited to the purpose of the Campaign and I shall not store and/or transmit and/or use and/or manipulate the same for any personal or commercial gain;
• 9.2.19. I, the Campaigner agree and understand that MF and/or ERT and its affiliate may collaborate with one or more associate entities, NGO partners etc. in order to enable more benefits or exemptions to Funders and/ or Campaigners; I, the Campaigner, have read / listened to and fully understood the contents of this Form and, hereby, I consent to and permit the above.

The terms of this consent, declaration and release may vary depending on the type of campaign initiated on the Platform.

• 9.3.1. The Campaigner shall not, directly or indirectly, run or be associated with any other crowd funding campaigns on any other platform, or directly or indirectly, run an independent or separate crowdfunding campaign at any time during the period the Campaigner is crowdfunding on the Site.
• 9.3.2. The Campaigner shall be liable for any and all damages or losses, including indirect or consequential damages or losses, arising from or in relation to the breach of the above exclusivity clause and the Campaigner agrees to indemnify and hold the Company / Owner harmless in case of any such damages or losses.

9.4. Project submission and evaluation

• 9.4.1. Campaigners have to go through a free mandatory evaluation process in order to get selected by the Site for the purpose of hosting their campaign and raising funds. The mandatory questions on the evaluation form have to be filled before a Campaigner can be reviewed. Project details submitted in the evaluation form are kept confidential within the Company, however MF and/or ERT does not ensure that it would prevent any leakage of information outside.

• 9.5.1. MF  and/or ERT follows proprietary guidelines and criteria while selecting a campaign/project for the purpose of raising funds on the Site. Only those Campaigners, whose projects are approved by the MF and/or ERT, are allowed to raise funds on the Site by running their campaigns. MF and/or ERT reserves the right to select or approve a campaign as per these guidelines and also reserves the right to communicate or not communicate the reasons for rejection. Approved Campaigners have to adhere to the Fee Structure as set out below before going ahead to create and run their campaigns.

The Campaigner agrees to pay MF  and/or ERT the following fees in relation to the Campaigner’s crowdfunding campaign(s):

• 9.6.1. The User in the capacity of Campaigner or Funder understands that the funds donated on any campaign are collected and disbursed separately depending on whether such funds are Bangladeshi or foreign. All funds donated through INR currency shall be collected in the bank account of MFor its Bangladeshi  affiliate entity; and all funds donated through USD or any other foreign currency shall be collected in the bank account of Mastul foundation  or its affiliate entity. Such respective entities shall then disburse the funds separately towards the purpose of the campaign. Platform fees as applicable to a particular campaign, as mentioned on www.mastulaid.com to be charged on the total amount of funds raised at the end of your campaign and which may vary from time to time. 
• 9.6.2. Platform fees as applicable to a particular campaign, as mentioned on  www.mastulaid.com  be charged on the total amount of funds raised at the end of your campaign. 

• 10. Campaigner’s obligations & liabilities
• 10.1. Campaigners are solely responsible for creating their own campaign pages within the format provided by the Site. Campaigners must source all relevant content including text, images, and videos themselves. You further agree that your content or any other submission will not contain third party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant the Site all of the license rights granted herein. You will pay all royalties and other amounts owed to any person or entity based on your submitting content to the Site or the Company's publishing or hosting of the content as contemplated by these Terms of Use. The use or other exploitation of content by the Company and Users as contemplated by this agreement will not infringe or violate the rights of any third party. Furthermore, all information publicly posted or privately transmitted through the Site is the sole responsibility of the person from which that content originated. The Company will not be liable for any errors or omissions in any content. The Company cannot guarantee the identity of any other Users with whom you may interact while using the Site. All content you access through the Site is at your own risk and you will be solely responsible for any resulting damage or loss to any party. No campaign with the Site can launch without the approval of all the campaign page elements i.e., the pitch video, pledge content, images, team bios etc. The Company shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your content. Company / Owner feedback to change the elements, if given to the Campaigner, must be implemented by the Campaigner. Company holds the right to disallow unsatisfactory campaigns from going live on our platform.

• 10.2.Campaign target & timeline
• 10.2.1. The Campaigner is not allowed to change the funding goal and/or time period, after his campaign has one live and made available to public on the Site.
• 10.2.2. Site does not guarantee in any way whatsoever the amount of potential contributions that could be received by any campaign.
• 10.2.3. Every campaign has a funding goal and only up to 60 days to reach this funding goal.
• 10.2.4. Once the funds required for a particular cause have been received in full, Campaigners will not be allowed to raise separate new fundraiser for the same cause.

If you have questions about a Hold we may have placed on your campaign bank account, or need information about how to resolve the Hold, please contact us at mastulaid@gmail.com.

Privacy Statement and Refund Policy :
This website [mastulaid.com] is owned and operated by Mastulaid. All the contents here are the intellectual property of Mastulaid. Use of the content for reproduction, copying or redistribution is not allowed without reference and without permission from Mastulaid.

We recognize that the visitors to our website may be concerned they about the information they provide to us and how we treat that information. Mastulaid is committed to ensuring that your privacy is protected. The keynotes about concerning privacy policy are hereunder:

Personal Information

Mastulaid uses its best efforts to respect the privacy of its online visitors. All user data that is not made public, including email address and IPs associated with user accounts, will not be sold or rented nor will it be shared with any third party unless we are required by law. When a visitor requests or read a page, or sends email to Mastulaid, no more information is collected than is typically collected by websites.

Mastulaid  gathers only personally identifiable data such as names, addresses, zip codes, email etc when voluntarily submitted by a visitor. 

Security

You can access the pages of the website without telling us who you are and without revealing any personal information. Our web servers collect anonymous logs during user visits to Mastulaid  website. This information is used to create aggregate statistics. These statistics help us understand how our website is used and how we might improve viewer experience in the future.

Cookies

A cookie is a text-only piece of information that a website transfers to your computer’s hard disk so that the website can remember who you are. Visitors should be aware that non-personal information and data may be collected by the Website through the use of cookies. Mastulaid uses cookie technology only to obtain non-personal information from its online visitors in order to improve visitor’s online experience and facilitate their visit within our site. If a visitor does not want information to be collected through the use of cookies, there is a simple way in most browsers that allows the visitors to deny or accept the cookie feature.

Online Donations

We request information from the visitor on our donation form. A visitor must provide contact information (such as name, email and mailing address) and payment information . This information is used for billing purposes and for sending the receipt of the donation within Bangladesh.

If we have trouble processing a donation, the information is used by us to contact the donor. We will not share the visitor’s name and contact information with any third party. Financial  information is NEVER disclosed.

This should be very much clear that Mastulaid is not willing to accept donations earned through illegal and unlawful means.

Once online payment is made, you will receive a confirmation mail regarding your payment. The request for any donation-related information can be sent to mastulfoundation@gmail.com

Cancellation & Refund Policy

No cancellation for the donated amount by any donor will be entertained. The donation will be used for the heads selected by the donor at our Online Donation page. Mastulaid does not compel any person or organization to donate money, rather it depends on one’s own wish whether he/she is willing to contribute towards child’s development and educational needs of Mastulaid

Grievance Officer
In accordance with Information and Communication Technology Act (ICT) of 2006 and rules made there under, the name and contact details of the Grievance Officer are provided below who can be contacted with respect to any complaints or concerns including those pertaining to breach of ICT’s Terms, Privacy Policy and other policies or questions

Disclaimer

The Privacy Policy represents a committed effort to safeguard the security of the user information that is collected and retained on our server. Nevertheless, we acknowledge that, in spite of our committed effort, some determined individual may still develop data-mining and other methods to uncover such information and disclose it. For this reason,Mastulaid can make no guarantee against unauthorized access to information provided an in the course of using this website.

Mastulaid reserves the right to make any change or update in this privacy policy, so you are requested to visit this page from time to time.

If you have any questions about our Privacy Policy, call us +8801730482281

Last Updated: 29/10/2022